Apricity Finserv Private Limited
Apricity Finserv
Private Limited
Home About Compliance Grievance Contact

Regulated Debt Recovery · Pan-India

Professional
collections,
conducted
with discipline.

Apricity Finserv is a Gurugram-based debt collection agency serving banks and NBFCs across India. We operate under strict RBI Fair Practices guidelines through a trained, compliance-first team.

About Us

Who we are

Independent. Compliant.
Professional.

Incorporated in 2023, Apricity Finserv provides debt recovery services to financial institutions across India. We cover personal loan portfolios across all delinquency stages.

CoveragePan-India
Asset ClassPersonal Loans
ChannelCall Centre & Digital Communications
Regulatory FrameworkRBI FPC
01

About Us

Apricity Finserv Private Limited is a professionally managed debt collection agency incorporated under the Companies Act, 2013. We are headquartered in Gurugram, Haryana, and provide recovery services to banks and non-banking financial companies across India.

Our operations are conducted through a trained, in-house call centre team and digital communication channels, under a strict code of conduct aligned with the Reserve Bank of India’s Fair Practices Code.

We handle personal loan portfolios across all delinquency stages, focusing on resolution through professional, respectful borrower engagement — not coercion.

Apricity is led by Simranjeet Singh, Director. All agents undergo compliance training and certification before deployment.

Legal NameApricity Finserv Private Limited
CINU66190HR2023PTC111817
GSTIN06AAYCA7449N1ZO
Incorporated19 May 2023
ConstitutionPrivate Limited Company
DirectorSimranjeet Singh
Registered StateHaryana
Apricity Finserv Private LimitedCIN: U66190HR2023PTC111817 · GSTIN: 06AAYCA7449N1ZO
9th Floor, Tower D, Unitech Cyber Park, Sector-39, Gurugram – 122003
02

Compliance & Policies

Apricity Finserv operates in accordance with the Reserve Bank of India’s Fair Practices Code for collection agents. All policies governing our conduct, data handling, and grievance redressal are maintained and reviewed regularly.

Agent Code of ConductBinding conduct standards for all collection agents, including language and disclosure rules
View
Apricity Finserv Private LimitedCIN: U66190HR2023PTC111817 · GSTIN: 06AAYCA7449N1ZO
9th Floor, Tower D, Unitech Cyber Park, Sector-39, Gurugram – 122003
03

Grievance Redressal

How to raise a complaint

We take every complaint seriously.

If you have received a call from Apricity Finserv and believe our agent acted in violation of the RBI Fair Practices Code — including harassment, disclosure of your information to third parties, calling outside permitted hours, or any other misconduct — you may raise a formal complaint.

  • 01Write to gro@apricityfinserv.com with your name, contact number, and a description of the incident including date and time.
  • 02Your complaint will be acknowledged within 3 business days and assigned a reference number.
  • 03A resolution will be communicated within 15 business days of receipt of complaint.

Grievance Officer

Contact Details

All formal complaints must be addressed to the Grievance Officer. Please include your full name, registered mobile number, and details of the incident.

NameSimranjeet Singh
DesignationDirector & Grievance Officer
Emailgro@apricityfinserv.com
Address9th Floor, Tower D, Unitech Cyber Park, Sector-39, Gurugram – 122003
AcknowledgementWithin 3 business days
ResolutionWithin 15 business days
Apricity Finserv Private LimitedCIN: U66190HR2023PTC111817 · GSTIN: 06AAYCA7449N1ZO
9th Floor, Tower D, Unitech Cyber Park, Sector-39, Gurugram – 122003
04

Contact

Registered Office

9th Floor, Tower D
Unitech Cyber Park, Sector-39
Gurugram, Haryana – 122003

Registration Details

CINU66190HR2023PTC111817
GSTIN06AAYCA7449N1ZO
Date of Incorporation19 May 2023
ConstitutionPrivate Limited Company
DirectorSimranjeet Singh
Apricity Finserv Private LimitedCIN: U66190HR2023PTC111817 · GSTIN: 06AAYCA7449N1ZO
9th Floor, Tower D, Unitech Cyber Park, Sector-39, Gurugram – 122003